Owning a property that one can call home is a dream come true for a lot of people but with the realisation of this dream comes many responsibilities.
Speaking for myself, I have found some of these responsibilities quite hard to handle. Keeping my house in a good state of repair has been a challenge for me, principally because I am no DIY expert and every time that something needs doing, I have to find a local handyman to help out.
Last summer, I went a step further and decided to attempt a full kitchen renovation, with, of course, the help of a team of experienced fitters.
How to Make Your Selection
Although DIY may not be my forte, I am somebody who likes to take a methodical approach to everything I do. When I started my search for the best kitchen fitters, I decided to split my evaluation of local firms into three distinct phases:
1. Local Reputation – If a company has successfully completed a number of kitchen renovations for other homeowners in the town or city where you live, it stands to reason that you will be able to find local residents who have a good opinion of them and are prepared to recommend the company in question. With this in mind, I started searching for testimonials online, mainly on websites with a local focus, as well as canvassing friends and work colleagues for their opinions on the companies I had come across.
2. Willingness to Please – A good renovation firm, in my opinion at least, needs to be willing to do whatever it takes to please their clientele. Renovating a kitchen to meet the specific needs and style preferences of an individual is not an easy task and whoever takes it on is going to need to be a good listener and be committed to providing excellent customer service, if they are to be able to do a good job. To check each firm’s willingness to please, I asked as many questions as possible over the phone and changed my requirements at least twice, to see how they reacted.
3. Competitive & Comprehensive Quotation – The final step, once I had narrowed down my choice to those companies that had an excellent reputation in the area and were willing to do whatever it takes to please their customers, was to request a detailed proposal for the work I wanted to have done in my kitchen. I then ruled out any companies that did not take accurate measurements before preparing their proposal, as well as those whose quotations were either too sketchy on details or too high compared to the competition.
Once I had completed these three steps, I was left with 2 companies and I chose the one that I felt the most comfortable with. If you would like to follow my evaluation method, I suggest you take a look at a few kitchen design ideas online first, to get some idea of what you would like to ask your chosen firms to quote for.